About Molase Tours and Travel

About Us

MOLASE TOURS AND TRAVEL

We as Molase Tours and Travel Pty Ltd,offer a full range of transport and tourism services to our clients, operating from our headquarters in cape Town, South Africa.

The company was established in 2020 and currently operates in Transport and Tourism. We started off with transport services in the Cape Town CBD, shopping malls and now we are expanding our services to the Hotels. We are passionate about providing a flexible and customized service where every Customer/client is treated equally no matter how large and small the contract value.

 

We will ensure that every contract is maintained at a consistent level of quality by doing one-off spot checks or scheduled visits, and methods delivered by our skilled employees. Our areas of expertise include Industrial, Commercial, Corporate Office, Hospital and Hotels. We aim to provide quality service to our customers as we believe that a safe and reliable transport service is beneficial to one’s travel and time management.

We understand that establishing positive and effective leadership is a key factor in providing our customers with excellent services.

 

Core Values

  • Integrity
  • Responsibility
  • Accountability
  • Mutual Respect
  • Innovation
  • Discipline
  • Teamwork
  • Excellence

These eight important values are the building blocks that constitute our Service Value System. To ensure that our customer gets the best service available in the Travel & Tourism Industry, providing a Premium service and ultimately exceed
customer expectation.

Our Vision

To meet the growing demand of transport & tourism industry with the latest technology innovations in order to satisfy our customer requirements.

Our Mission

To provide professional transport and guided tourism services to both international and domestic customers/clients that exceeds all expectation in regards to effectiveness, cost, environment and customers satisfaction.

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TO BUILD RELATIONSHIP ON:

Trust

Establishing a mutual relationship with clients based on honesty

Integrity

Exercising trust confidentially and all agreements with our client

Commitment

Ensuring that clients are supplied with high quality services and as quick as possible in accordance to their needs and expectations

Respect

Always be on par with our clients request and not undermine them because we think they know more than they do, a close communication is the key